Notre service Care Concierge permet aux patients et aux organisations d'obtenir de meilleurs résultats en matière de santé.
Get In TouchNavigating the complex healthcare landscape and accessing essential services can be overwhelming. That’s why Serefin Health’s Care Concierge matches each patient with a professional care coordinator whose mission is to provide personal support and expert guidance through every step of the healthcare journey.
By understanding each patient’s unique health history, conditions, medications, appointments, and more, we deliver a person-centred approach that empowers organizations to help individuals access quality care and achieve better health outcomes.
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Simplifiez les expériences de soins de santé avec le Care Concierge de Serefin. Découvrez les quatre caractéristiques clés qui font de nous votre guide de confiance.
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Care Concierge rationalise l'accès aux soins de santé et aux services sociaux en fournissant une plateforme centralisée où les utilisateurs peuvent facilement trouver et accéder aux ressources dont ils ont besoin.
Nous allons au-delà des interactions ponctuelles. Nous créons des plans de soins pour garantir que chaque individu bénéficie d'un soutien et de conseils personnalisés tout au long de son parcours de santé.
Avec Care Concierge, les utilisateurs bénéficient d'une assistance et d'un suivi continus à chaque étape de leur parcours de soins. Cette approche proactive permet de résoudre rapidement tout problème ou préoccupation et garantit une expérience globale plus fluide.
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Care Concierge fournit des informations précieuses aux propriétaires de systèmes, notamment aux gouvernements, aux assureurs et aux entreprises. Ces informations permettent de mieux comprendre les besoins des utilisateurs, d'optimiser l'allocation des ressources et d'améliorer la prestation globale des soins.
Nous nous engageons à transformer la navigation dans le secteur de la santé. Care Concierge propose des solutions personnalisées pour rationaliser l'accès aux services de soins essentiels. Découvrez comment notre approche globale profite aux individus et aux organisations, en permettant à chacun d'obtenir de meilleurs résultats en matière de santé.
We are healthcare professionals with expertise in chronic care management, care coordination, mental health, health technology, and infrastructure design.
As passionate advocates dedicated to empowering patients, travellers, and families, we are here to provide personal care and critical information.
A human touch goes a long way. So, we champion a human-touch approach that prioritizes patient rapport. With Serefin, your organization can improve the well-being of staff while at work, at home, and anywhere they travel.
Libérez des ressources pour les fonctions de base.
Améliorez l'allocation des services et des ressources.
Un soutien personnalisé en matière de soins de santé.
Productivité et bien-être accrus.
Invest in data-driven, outcome-driven decision-making, resulting in more effective interventions, more efficient use of resources, increased value for your organization, and better health for the communities you serve.
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Care Concierge provides personalized support, reduces stress, and ensures proactive guidance so you can take charge of your health.
Serefin Health provides comprehensive care coordination for clients with neurodevelopmental disabilities and those facing intersectional barriers, such as mental health challenges, language and cultural differences, and other obstacles.
As people live longer with multiple chronic conditions, care coordinators support eldercare providers and reduce administrative burden by facilitating communication between personal support workers and families. We provide proactive support to reduce emergency department visits, and helping caregivers manage appointments, transportation, and homecare.
Serefin Health's care coordination model brings professional project management approach to healthcare delivery. Our care coordinators are specialized professionals who oversee the entire spectrum of patient care, orchestrating complex initiatives, applying measurable processes, and producing consistent quality outcomes.
As the leading cause of death in Canada, cancer has a profound impact on our people and our healthcare system. With Serefin Care Coordination, patients can avoid the additional stress of navigating complex systems. Meanwhile, our efficient strategies help alleviate some of the strain on our healthcare system to achieve better outcomes for everyone.
Caring for those with dementia and Alzheimer’s requires more than just clinical expertise—it demands empathy and collaboration. That’s why our care coordination model bridges healthcare systems, community services, and family caregivers to ensure no one navigates this complex journey alone.
Becoming a parent is one of life's most significant transitions, impacting individuals emotionally and physically. To support this journey, we help bridge gaps in care by coordinating a multidisciplinary team of obstetricians, midwives, nutritionists, and mental health professionals.
People approaching end-of-life often experience multiple, evolving health concerns and require sustained continuous care. With the goal of improving quality of life for patients and families, coordinated palliative care plays a crucial role in reducing anxiety, hospital admissions, and caregiver burden.
Découvrez comment les efforts coordonnés entre Serefin Health, dans le cadre d'AccessOap, ont transformé l'accès aux services en matière d'autisme en Ontario. Cette collaboration illustre notre engagement à rationaliser l'accès aux services, en offrant aux familles un parcours plus fluide vers l'assistance essentielle. Au fur et à mesure que nous affinons ces pratiques, nous sommes prêts à appliquer notre expertise pour améliorer l'accessibilité dans divers secteurs de services.
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Challenge: Limited resources lead to long wait times and reduced service quality.
Solution: Care Concierge optimizes resource allocation through:
Utilizing AI for real-time note-taking, to reduce the admin burden on Care Managers.
Care Managers freeing up healthcare providers to focus on service delivery.
Providing valuable insight on service utilization and efficiency.
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We love creating human connections that make a difference for our clients. And we would love to connect with you.
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