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Real-Time Insights. Smarter Decisions. Better Care

Serefin’s Care Coordination doesn’t just bridge gaps in care—it turns data into action. With real-time insights, performance measurement, and predictive analytics, public health leaders can optimize programs, allocate resources effectively, and reduce inefficiencies.

Learn More About Care Concierge

Introducing the Serefin Health Research & Innovation Team

Behind these mission-driven initiatives is a team of passionate researchers, data scientists, and healthcare innovators dedicated to advancing care coordination through evidence-based solutions.

Our mission is to:

  • ​Understand health system processes and pressure points to ensure Serefin Health care coordination services support priority areas for improvement.

  • ​Work with healthcare providers and patients to implement care coordination services that fit their needs.

  • ​Continually evaluate our care coordination services leveraging a Quadruple Aim approach that measures

    • Patient Outcomes

    • Health System Costs

    • ​Patient and Family Experiences

    • Health Provider Experiences

  • ​Support healthcare providers in understanding their patient population care coordination needs and barriers to better support future resource management.

  • ​Ensure we are making a positive impact for patients, families and providers.

Meet Our Team

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Sarah Harvey, PhD

Head of Research and Innovation

Sarah has ​leadership experience in public and private healthcare sectors in research, performance measurement, quality improvement and innovation co-design

Track Record of Excellence

Data-Driven Impact: Measuring success in Care coordination

How Real-Time Analytics Power Smarter Decisions: We believe transparency and measurable outcomes are essential for transforming care delivery. Our team tracks Key Performance Indicators (KPIs) and uses predictive analytics to highlight what’s working and identify areas for improvement. By reducing care gaps and optimizing resource allocation, these insights empower public health leaders to act decisively, ensuring every decision aligns with the Quadruple Aim: better patient outcomes, lower costs, and enhanced experiences for families and providers.

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Interested in learning more about how Serefin can help you make informed decisions in your organization?

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