Navigating Complexity,
Simplifying Life

Through a person-centered approach, we make healthcare and social service journeys easier to navigate.
Meaningful conversations for positive outcomes.

Happy Family

Streamlining Healthcare
Systems, Integrating People & Processes

Join us in simplifying healthcare navigation and achieving better health outcomes

We offer relationship-based care coordination, simplifying access to healthcare and social services. With increased demand, limited resources, and an aging population, navigating the healthcare landscape can be challenging. We're here to help. Discover how our care coordination service systematizes access, transforms transactions into care plans, and provides ongoing proactive support.

Caregiver burnout

Download Our Free Caregiver Burnout Guide

Discover what’s driving caregiver stress in Canada and how coordinated support can ease the emotional, practical, and system-level pressures families face.

Integrated Solutions Tailored
To Your Needs

Experience seamless healthcare support designed around real people and real challenges. Our integrated approach ensures comprehensive, compassionate guidance every step of the way.

Care coordination

Care Coordination

Bridging Gaps with Compassion and Expertise

Receive compassionate, personalized support through every stage of your healthcare journey. Our expert care coordinators help streamline care, answer questions, and guide you with clarity and confidence.

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Mental wellbeing

Public Access Program

Get Expert Healthcare Support

Sign up for free access to personal, trusted care coordinators who will answer your questions, support decision-making, and guide your personal health journey. They’re here to simplify your next steps and help navigate your care with confidence.

Explore Free Support
Health clinic

Mental Wellbeing

Better Conversations, Better Care

Care Concierge’s mental wellbeing platform delivers personalized care and timely assistance to ensure clients receive the support they need, when and how they need it. We’re committed to improving outcomes anytime, anywhere.

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Health clinic

Employee Wellness

Wellness That Puts People First

Serefin Health’s Employee Wellness Program extends beyond traditional benefits, offering integrated physical and mental health support, ensuring continuity, coordination, and compassion.

Explore Wellness Offerings

By The Numbers

60
K+
families served
400
+
staff and coordinators
500
+
COVID-19 tests administered in 10 months
30
K+
calls handled per month

Don't take our word for it Trust our clients

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Government

Empower Healthcare Access

Revolutionize access to healthcare services by empowering your clients to efficiently and seamlessly navigate systems. Ensure individuals access the right resources at the right time, enhancing overall care accessibility, and improving health outcomes.

  • Aid system navigation for government clients to efficiently access your service.

  • Provide seamless and user-friendly experiences that improve care accessibility.

  • Enhance resource utilization by guiding clients to the right resources at the right time.

Learn More
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Insurers

Differentiate Your Insurance Programs With Efficient Care Coordination

Stand out in the competitive insurance market by offering our efficient care coordination services. Our tailored solutions optimize the utilization of insurance benefits, empowering business clients to maximize coverage efficiency. With our support, differentiate your offerings and increase client satisfaction.

  • Care coordination services as a unique add-on to insurance programs.

  • Enhance business clients' use of insurance benefits through efficient care coordination.

  • Differentiate insurance programs with unique care coordination services.

Learn More
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Get in touch

Let’s get in touch.

We love creating human connections that make a difference for our clients. And we would love to connect with you.

Get In Touch